Technology · People · Progress+44 7494 809876

IT services & software solutions

The technology you need.
The support to make it work.

Software, laptops, mobile phones and managed IT services, brought together around your organisation’s needs. We help you choose, implement and maintain the right technology.

Practical advice. Clearly agreed service scope. Support for single offices and businesses with multiple locations.

Our services

From the right purchase
to dependable daily support.

Bring your devices, software, infrastructure and support needs together with a technology partner who understands how your business operates.

02 / MANAGED SUPPORT

IT Support & Helpdesk

Keep everyday IT issues organised and give your staff a clear route to technical support.

  • Desktop, laptop and printer troubleshooting
  • Secure remote support and user account management
  • Microsoft 365 administration and support
03 / INFRASTRUCTURE

Networks, Cloud & Backup

Plan, implement and maintain the systems your team relies on at work.

  • Network and server setup and maintenance
  • Infrastructure monitoring and performance reviews
  • Backup verification and recovery planning
04 / SECURITY

Cybersecurity & Access

Improve visibility into risk and strengthen the controls around your devices, data and users.

  • Endpoint protection and threat monitoring
  • Email security, firewalls and VPN solutions
  • Access management and security policies
05 / DEVICES & ACCESSORIES

Laptops, Phones & Accessories

Choose new or used devices and accessories to suit your work, everyday needs and budget.

  • New and used laptops
  • Mobile phones and accessories
  • Advice on suitable specifications and options
06 / ADVICE & TRAINING

IT Consulting & Team Development

Turn your technology priorities into a practical plan and build the skills to maintain it.

  • IT assessments and improvement roadmaps
  • Asset management and procurement guidance
  • Training, user guides and IT procedures

Software sales & reselling

The right software.
A clearer way to buy it.

Tell us what your team needs to achieve. We can help you evaluate software, source suitable licences and subscriptions, and plan installation and ongoing support.

Request a software quote

Quotes are based on the product, licence type, number of users or devices and implementation requirements.

Office & collaboration

Productivity applications, email and tools that help teams work together.

Operating systems

Computer and network operating systems selected for your environment.

Security applications

Endpoint, network and data security products for your business.

Business management

Applications for sales, stock, operations and business reporting.

Subscriptions & renewals

Help planning software subscriptions, warranties and licence renewals.

Deployment & support

Installation, configuration, maintenance and version management.

Devices & accessories

Choose your next device
with your needs in mind.

We sell new and used laptops, mobile phones and accessories. Tell us what you need and your budget, and we’ll discuss the options available.

New laptops

Explore options for business, study and everyday use, with specifications suited to your requirements.

Used laptops

Ask about available models, specifications and condition before choosing your next laptop.

Mobile phones

Enquire about available phones and the features that matter to you.

Accessories

Find out which laptop and mobile phone accessories are available and compatible with your device.

Contact us for current availability, pricing, device condition and applicable warranty terms.

Technology for daily operations

Systems built around the way you work.

We help businesses select, deploy and support operational applications, coordinating with software vendors where specialist assistance is needed.

Retail & hospitality

Point-of-sale, stock control, hotel booking and reservation applications.

Workforce & access

Time and attendance systems, biometrics, access cards and CCTV solutions.

Canteen & mess control

Operational support for canteen systems and their associated records and reporting.

Assets & maintenance

Equipment registers, asset lifecycle management and preventive maintenance planning.

Our approach

A clear plan, from assessment to support.

We agree priorities and responsibilities before implementation, then use documentation and reporting to keep progress visible.

  1. 01 / UNDERSTAND

    Assess your needs

    Review your users, devices, systems and business priorities.

  2. 02 / PLAN

    Define the scope

    Agree the solution, costs, support coverage and implementation plan.

  3. 03 / IMPLEMENT

    Set up & hand over

    Configure systems, check access and provide training and documentation.

  4. 04 / SUPPORT

    Maintain & improve

    Track issues, review performance and plan the next improvements.

About Global IT Village

Connecting people,
business and technology.

Global IT Village brings together IT consulting, software and device sales, managed services and operational systems support. We work with organisations to make technology practical, maintainable and suited to the people who use it.

Our focus is on long-term relationships, honest advice and solutions shaped around your requirements and budget. Training and knowledge transfer help your team get more from the systems we deliver.

IntegrityCustomer focusInnovationQuality

Before we get started

Do you sell new and used laptops?

Yes. We sell new and used laptops, as well as mobile phones and accessories. Contact us for available options, specifications, condition and pricing.

Can you supply software and help install it?

Yes. We offer software sales and reselling alongside deployment and support. Your quote will set out the product, licensing and services included.

Can you support several business locations?

Yes. Central asset records, monitoring and secure remote access can support multiple sites. We review connectivity and equipment before agreeing the setup.

What support hours do you offer?

Support hours, escalation procedures and response targets are agreed in your service agreement. Contact us to discuss the coverage your business needs.

Can we start with one service?

Yes. We can begin with a defined priority, such as software supply, an IT assessment or remote support, and agree further work as your needs develop.

Let’s talk

Tell us what
your business needs.

Looking for a device, a software quote, help with an IT issue or a longer-term support partner? Get in touch to discuss your requirements.

Email
info@globalitvilage.net
Phone
+44 7494 809876
Address
New Zealand Way
RM13 8JD
United Kingdom